100-day money-back guarantee
Use Rosemary & Rice Water Hair Spray for up to 100 days. If you don't love the way your hair looks and feels, contact us with your order number and we'll refund your purchase in full. You don't need to send anything back.
How to request a refund
Message us through the contact page within 100 days of delivery. Include your order number and a sentence on what didn't work for you — it helps us improve. Refunds go back to the original payment method within 5–10 business days once approved.
Subscriptions
The guarantee covers your first order in full. Renewal orders can be refunded if you contact us within 14 days of the renewal shipping. You can skip, pause or cancel a subscription at any time from your account — no fees, no questions.
Damaged or missing orders
If your order arrives damaged or never arrives, contact us and we'll ship a replacement. Orders with Shipping Protection are replaced immediately, no carrier claim required.
Limits
One guarantee refund per customer. Refunds are for the product price; original shipping charges are refunded only for damaged or undelivered orders.